Privacy Policy

Website Operator: PerfectAd Net Company LTD ("the Company")

By accessing or using this Website, App, or any of our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Please read the following carefully.

1. Types of Information We Collect

A. Information You Provide

We may collect personal information that you voluntarily provide, including:

• Membership registration information
• Contact information (such as email address and telephone number)
• Information provided when making purchases, returns, customer service requests, or enquiries
• Any other information necessary for us to process your requests

B. Third-Party Login and Technical Information

When you choose to log in using a third-party account, we may collect:

• Account information associated with Google, Apple ID, or email login
• Device information, including browser type, operating system, device identifiers, hardware information, IP address, and other technical information

C. Transaction Information

We collect information generated during transactions, including:

• Purchase records
• Payment information
• Delivery and shipping information
• Returns and refund records

D. Cookies and Similar Technologies

We use cookies and similar technologies to collect information regarding:

• Browsing activities
• User preferences
• Website analytics (including Google Analytics)

For more information, please refer to our Cookie Policy.

E. Campaigns, Promotions and Lucky Draws

When participating in our promotional activities, we may collect:

• Contact information
• Size or product preferences
• Location information
• Other information necessary for administering the relevant activity

F. Information We Do Not Collect

Unless required for identity verification or by applicable law, we do not intentionally collect:

• Camera data
• Sensitive personal information, including:
  • Race or ethnic origin
  • Political opinions
  • Religious or philosophical beliefs
  • Genetic data
  • Biometric data (unless necessary)
  • Health information
  • Sexual orientation
  • Criminal records

2. How We Collect Your Information

We may collect personal information through:

• Our Website and mobile application
• Written or verbal forms
• Telephone or email communications
• Third-party platforms, including login providers, payment service providers, and analytics tools

3. How We Use Your Personal Information

We use your personal information for the following purposes:

Service Provision and Administration

• Providing and managing our products and services
• Membership administration and identity verification
• Account registration and login
• Customer support and order processing
• Uploading and managing user-generated content, including reviews, photographs, and comments
• Performing our contractual obligations
• Improving and personalizing our services

Service Improvement and Analytics

• Enhancing user experience based on usage behavior
• Conducting statistical analysis using anonymized or de-identified information
• Developing new features and improving our services

Marketing Communications (Subject to Your Consent Where Required)

• Providing promotional offers, surveys, and advertisements
• Sending product updates, event information, and newsletters

Security and Legal Compliance

• Preventing fraud and unauthorized activities
• Managing account and system security
• Complying with applicable laws, regulations, court orders, and governmental requests
• Processing personal information where necessary for our legitimate business interests, provided such interests do not override your rights and freedoms

4. Sharing and Disclosure of Personal Information

The Company does not sell your personal information.

We may disclose your personal information only in the following circumstances:

• Affiliates and Service Providers: including payment processors, order management providers, logistics companies, customer service providers, cloud service providers, and IT system providers
• Corporate Transactions: including mergers, acquisitions, restructuring, or transfers of assets
• With Your Consent: including third-party social login services or participation in promotional activities
• Legal Requirements: where disclosure is required by applicable law, court order, governmental authority, or is necessary to prevent fraud, criminal activity, or protect legal rights

5. Cookies and Automated Decision-Making

We use cookies and similar technologies to:

• Analyze website usage
• Improve website functionality
• Personalize content and user experience

For further details, please refer to the Appendix: Cookie Policy.

6. Children's Privacy

• We do not knowingly collect personal information from children under the age of 13.
• Our Website and services are not intended for children.
• If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete such information.

7. Your Rights

Subject to applicable laws, you or your authorized representative may have the right to:

• Access your personal information
• Correct inaccurate personal information
• Restrict or object to the processing of your personal information
• Request deletion of your personal information
• Withdraw your consent at any time where processing is based on consent

Requests may be submitted through the Member Centre or by contacting our Customer Service team.

8. Data Retention and Security

Data Retention

We retain personal information only for as long as necessary to:

• Fulfil contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce our agreements

Security Measures

We implement appropriate technical and organizational security measures, including:

• Encryption during transmission and storage
• Firewalls
• Anti-malware protection
• Intrusion detection systems
• Employee access controls
• Regular information security training

9. Contact Us

PerfectAd Net Company LTD

Email: info@cosmeworld.com.hk

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or applicable laws.

Where material changes are made, we will provide appropriate notice as required by applicable law.

The latest version of this Privacy Policy can always be found by referring to the "Last Updated" date at the top of this page.

Appendix

Legal Bases for Processing Personal Information

Depending on applicable laws, we process personal information based on one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Protection of vital interests
• Performance of a task carried out in the public interest
• Our legitimate interests, provided such interests do not override your fundamental rights and freedoms

Third-Party Services

The following third-party services may process certain personal information for authentication purposes:

• Facebook Login — Meta Platforms, Inc. (Authentication)
• Google Sign-In — Google LLC (Authentication)
• Sign in with Apple — Apple Inc. (Authentication)